Privacy Policy

Introduction

DealershipAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, dashboard, and AI-powered tools (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, dealership name, phone number, and billing information
• Dealership Data: Website URLs, dealership information, inventory data, and business details for scanning and analysis
• Communication Data: Messages, support requests, and feedback you send to us
• Payment Information: Billing details processed through secure third-party payment processors

Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, error logs, and system performance metrics
• Cookies and Tracking: We use cookies and similar technologies to track activity and preferences

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Provide, maintain, and improve our AI-powered services and dashboard
• Scan Processing: Process and fulfill your website scan requests and generate analysis reports
• Communication: Send technical notices, updates, security alerts, and support messages
• Customer Support: Respond to your comments, questions, and support requests
• Analytics: Monitor and analyze usage patterns to improve our services
• Security: Detect, prevent, and address technical issues and security threats
• Legal Compliance: Comply with legal obligations and enforce our terms of service
• Business Operations: Manage billing, payments, and account administration

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and infrastructure providers (Vercel, Supabase)
• Payment processors (Stripe)
• Analytics providers (Google Analytics)
• Authentication services (handled by dashboard at dash.dealershipai.com)
• Email and communication services

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure infrastructure and hosting
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data processing activities, including marketing communications
• Cookies: Manage cookie preferences through your browser settings

To exercise these rights, please contact us at privacy@dealershipai.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors interact with our Service
• Functional Cookies: Remember your preferences and settings

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: